Air Travel Ombudsman Australia
. The industry-financed airline customer advocate was appointed in July last year to provide a back-up to airline consumer complaints systems. Due to limited resources AFTA is currently only accepting complaints for investigation that allege a serious breach of the ATAS Code of Conduct.
The Fair Work Ombudsman is committed to providing advice that you can rely on. The information contained on this website is general in nature. In our national airline satisfaction survey a hefty 38 of Australians who travelled by air during the 12 months prior said theyd had a major or minor flight problem.
If you are unsure about how it applies to your situation you can call our Infoline on 13 13 94 or speak with a union industry association or.
The Fair Work Ombudsman is committed to providing advice that you can rely on. Travel insurance ombudsman FAQs. This will be updated regularly as new guidance is available. The industry-financed airline customer advocate was appointed in July last year to provide a back-up to airline consumer complaints systems.
